![]() ![]() You can choose to have the bot respond to every unanswered questions or you can choose just once per conversation. If you click the checkbox at the bottom it will be categorized in the inbox as a follow up. Make sure you use the attributes so the data will be pulled into the bot. You can also choose to send a push notification to the mobile app.Īll you need to do is enter the clients email as well as the message. This widget is notifying the client that something has happened that the bot does not understand and sends an email to the client. Notify the client that something has happened in the bot that needs attention.You can create a whole dialogue conversation here if you wanted but we like to keep it simple. We are then giving them some options while they wait. So we are sending them a message letting know that the bot doesn't understand what they did and that we are getting them a live person. Present the user with some options to get them back on track.The idea of the Default Dialogue is to do a couple of things. When this happens, the Default Dialogue is presented to them. Sometimes a user will type something where they shouldn't or do something that the bot doesn't understand. The default dialogue is where the bot will go when a user has done something that breaks the conversation. Remove other Connected Apps on your Business Integrations Why Do I Have to Sign Up for InstaChamp with My Facebook Login? My Facebook page doesn't show up on the list of pages to connect Why am I getting Product Alerts from my Facebook Page? How to Get Approved for Facebook Subscription Messagingĭo you have an Affiliate or Reseller Program?Ĭan't Find my Messages / Customer Conversations not in Inbox My bot is Responding with the Default Message or a Different MessageĬreate a Lookalike Audience from your Messenger ContactsĬustomer Chat Isn't Showing On My Website ![]()
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